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What is Contact Management?

Contact management from SalesJunction allows you to document and manage all the important details of your contacts quickly and easily for fast retrieval. The unique interface of our system makes it simple for your entire company to get a complete view and deep understanding of all contacts and accounts and their information, including:

  • Phone numbers
  • Addresses
  • Notes
  • Files
  • Activities and meetings

The more you know about your contacts and leads, the more you can connect and maintain a business relationship with them. The opportunities to build and maintain strong, long-lasting customer relationships are endless with SalesJunction’s contact management. Review all interactions in the customer’s history including:

  • Marketing campaigns
  • Sales opportunities
  • Customer service cases
  • Account data
  • Relevant documents
  • Everyone (in your company and theirs) involved in the account

Our contact management system is completely customizable for all industries and needs. You can customize the type of information you keep on file, import data from almost any source, and even synchronize with Outlook, Outlook Express or Palm. Every part of our system is user-definable, from page layouts and custom fields right down to the color scheme. You have complete control of your contact management system with sharing rules for within your company to regulate who can see certain data within shared accounts and contacts.

All contact information is maintained in one place for fast contact management and review. Facilitate collaboration and communication within your company. Our shared calendar shows a calendar view with all your company’s activities on one page to show what's happening with one quick glance. Create meetings with leads or contacts with conflict checking to make sure everyone is available when needed.

With better communication and organization within your company, our system will help you achieve a more integrated approach to capturing and tracking all key information from customer accounts, gain more business from leads, and increase your company’s functionality.

Contact us today for a risk-free trial account of our contact management system.
 


 
 
 

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